Cancellation and Refund

All users, upon completing their registration, are deemed to have read and accepted the sales agreement.

Sales Agreement
This is a sales agreement made online between Rosebox.com.tr ( King International Florist Industry and Trade Limited Company ) and the Customer.

ARTICLE 1 - SUBJECT

The subject of this agreement is the sale and delivery of the product, the characteristics and sales price of which are specified below, sold by the SELLER to the BUYER, and the determination of the rights and obligations of the parties in accordance with Law No. 4077 on the Protection of Consumers, the Regulation on Distance Contracts and other relevant legal provisions.

ARTICLE 2 - ESTABLISHMENT OF THE AGREEMENT

2.1 The buyer acknowledges that they have read and understood the contract and are aware of their rights and obligations.

2.2 The seller and the buyer acknowledge that there is no disproportion between the performances agreed upon in the contract, that the mutual performances are appropriate to the nature of the transaction, and that neither party lacks experience in the transactions covered by this contract.

2.3 The Buyer acknowledges that they are fully convinced that the transactions included in this contract are in their best interest and agree to comply with all terms and conditions voluntarily, without any difficulty or hardship, and after careful consideration.

2.4 The seller and the buyer agree that the terms of the contract do not contain any features that could be considered unfair and that there is no unfairness in terms of the balance of interests.

2.5 This agreement, its annexes, and the information provided and matters confirmed electronically within the scope of transactions made through rosebox.com.tr comply with the requirements of Article 6 of the Regulation on the Procedures and Principles Regarding Campaign Sales.

2.6 These contract terms do not contain any unfair terms in accordance with the regulations on unfair terms in consumer contracts. The terms do not violate the principle of honesty and good faith and have been prepared in accordance with consumer protection legislation.

2.7 The terms of this contract have been prepared taking into account the provisions of the new Law of Obligations No. 6098. The binding nature and content control stipulated in Article 21 of the new Law of Obligations have been carried out by the buyer. None of the provisions of this contract are of a nature that is foreign to the nature of this contract and the specifics of the work (surprising conditions). The provisions of this contract are written in a clear and understandable manner and do not express multiple meanings.

ARTICLE 3 - SELLER INFORMATION

Company Name: King International Floriculture Industry and Trade Limited Company
Address: Çırçır Mahallesi, Sezai Karakoç Caddesi No:44/46 A, 34240 Eyüpsultan/İstanbul – Türkiye
Phone: 0212 631 46 54 E-mail: info@rosebox.com.tr

ARTICLE 4 - BUYER (CONSUMER) INFORMATION

Name/Surname/Title:
Address:
Telephone:
Email:

ARTICLE 5 - INFORMATION ABOUT THE PRODUCT SUBJECT TO THE AGREEMENT

The type, quantity, brand/model, color, number of units, sales price, and payment method of the goods/product/service are as follows:
Contract Date:
Product Delivery Date: ..
Delivery costs: TL
Type of Goods/Products/Services: Flower Delivery
Quantity: 1 piece
Brand/Model:
Cash Price in TL. Sale Price (Including Taxes): TL

ARTICLE 6 - GENERAL PROVISIONS

6.1 The BUYER declares that they have read and are aware of all preliminary information regarding the essential characteristics of the product, the sales price, the payment method, and delivery details specified in Article 5, and that they have provided the necessary confirmation electronically.

6.2 The product subject to this contract will be delivered to the BUYER or the person/entity at the address indicated, within the time frame specified in the preliminary information, depending on the distance of the BUYER's place of residence for each product, provided that the legal 30-day period is not exceeded. This period may be extended by a maximum of 10 days, provided that the consumer is notified in writing.

6.3 If the product subject to this contract is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the recipient refuses delivery.

6.4 The SELLER is responsible for delivering the product subject to this contract in sound condition, complete, and conforming to the specifications stated in the order. Provided there is a justifiable reason, the SELLER may supply goods or services of equal quality and price to the SELLER before the expiration of the performance obligation arising from this contract.

6.5 Delivery of the product subject to this contract is conditional upon electronic confirmation of this contract and payment of the order price. If, for any reason, the product price is not paid or is cancelled in the bank records, the SELLER shall be deemed to be relieved of its obligation to deliver the product.

6.6 If the SELLER is unable to deliver the product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or disruptions to transportation, the SELLER is obligated to inform the BUYER. In this case, the BUYER may choose one of the following options: cancellation of the order, replacement of the product with an equivalent if available, and/or postponement of the delivery until the hindering situation is resolved.

If the BUYER cancels the order, the amount paid will be refunded within 10 days.

6.7 In the event that the BUYER fails to fulfill its payment obligations under this agreement in any way, the SELLER may initiate enforcement proceedings, file a lawsuit, and pursue other legal remedies to collect the unpaid price of the product, together with interest calculated at the interest rates stipulated in the agreement, based on the price of the product on the delivery date.

ARTICLE 7 - RIGHT OF WITHDRAWAL

According to Article 7, paragraph 4, subparagraph c of the Regulation on Distance Contracts, regarding the Right of Withdrawal; the consumer cannot exercise the right of withdrawal for goods prepared according to the consumer's requests or explicitly tailored to their personal needs. Furthermore, the consumer does not have the right of withdrawal for contracts relating to the delivery of goods that, by their nature, are unsuitable for return, are susceptible to rapid deterioration, or are likely to expire.

ARTICLE 8 - COMPETENT COURT

Any complaints and objections arising from this Agreement may be made to the Consumer Arbitration Board or the Consumer Court located in the place of residence of the BUYER or SELLER, in accordance with the monetary limits determined annually in December by the Ministry of Customs and Trade.