Distance Selling Agreement (Full Text)

The following clauses constitute the full text of the distance selling terms and conditions applicable to your order. All users are deemed to have read and accepted these terms and conditions upon completing their membership/order process.

ARTICLE 1 – SUBJECT

The subject of this agreement is the sale and delivery of the product, the characteristics and sales price of which are specified below, sold by the SELLER to the BUYER, and the determination of the rights and obligations of the parties in accordance with the Law No. 6502 on Consumer Protection, the Regulation on Distance Contracts and other relevant legal provisions.

ARTICLE 2 – ESTABLISHMENT OF THE AGREEMENT

2.1 The buyer acknowledges that they have read and understood the agreement and are aware of their rights and obligations.

2.2 The seller and the buyer acknowledge that there is no disproportion between the performances agreed upon in the contract, that the mutual performances are appropriate to the nature of the transaction, and that neither party lacks experience in the transactions covered by this contract.

2.3 The Buyer acknowledges that they are fully convinced that the transactions included in this contract are in their best interest and agree to comply with all terms and conditions of their own free will, without any difficulty or hardship, and after careful consideration, willingly, and knowingly.

2.4 The seller and the buyer agree that the terms of the contract do not contain any features that could be considered unfair and that there is no unfairness in terms of the balance of interests.

2.5 This agreement and its annexes, as well as the information provided and matters confirmed electronically within the scope of transactions conducted through rosebox.com.tr, comply with the requirements of the relevant legislation.

2.6 The terms of this agreement do not contain any unfair terms in accordance with the provisions of the Regulation on Unfair Terms in Consumer Contracts. The terms do not violate the principle of honesty and good faith and have been prepared in accordance with consumer protection legislation.

2.7 The terms of this agreement have been prepared taking into account the provisions of the Turkish Code of Obligations No. 6098. None of the provisions of this agreement are contrary to the nature of this agreement or the specifics of the work. The terms of this agreement are written clearly and understandably and do not have multiple meanings.

ARTICLE 3 – SELLER INFORMATION

Company Name: King International Floriculture Industry and Trade Limited Company

Address: Çırçır Mahallesi, Sezai Karakoç Caddesi No:44/46 A, 34240 Eyüpsultan/İstanbul – Türkiye

Phone: 0212 631 46 54 · E-mail: info@rosebox.com.tr

ARTICLE 4 – BUYER (CONSUMER) INFORMATION

Name/Surname/Title, address, telephone and email information are declared by the BUYER during the order process and recorded in the order confirmation.

ARTICLE 5 – INFORMATION ABOUT THE PRODUCT SUBJECT TO THE AGREEMENT

The type, quantity, brand/model, color, number of items, sales price, and payment method of the goods/product/service are as specified in the order summary. Goods/product/service type: Flower delivery. The sales price, including taxes, is shown on the order screen.

ARTICLE 6 – GENERAL PROVISIONS

6.1 The BUYER declares that they have read and are aware of all preliminary information regarding the essential characteristics of the product, the sales price, the payment method, and delivery, and that they have provided the necessary confirmation electronically.

6.2 The product subject to this contract will be delivered to the BUYER or the person/entity at the address indicated, within the time frame specified in the preliminary information, depending on the distance of the BUYER's place of residence, provided that this period does not exceed the legal 30-day limit. This period may be extended by a maximum of 10 days, provided that the consumer is notified in writing.

6.3 If the product subject to this contract is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the recipient refuses delivery.

6.4 The SELLER is responsible for delivering the product in good condition, complete, and in accordance with the specifications stated in the order. Provided there is a justifiable reason, the SELLER may supply the BUYER with goods or services of equal quality and price before the expiration of the performance obligation arising from this contract.

6.5 Electronic confirmation of this contract and payment of the price are required for the delivery of the product. If, for any reason, the product price is not paid or is cancelled in the bank records, the SELLER shall be deemed to be relieved of its obligation to deliver the product.

6.6 If the SELLER is unable to deliver the product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or disruptions to transportation, the SELLER is obligated to inform the BUYER. In this case, the BUYER may request the cancellation of the order, replacement of the product with an equivalent if available, and/or postponement of the delivery until the hindering situation is resolved. If the BUYER cancels the order, the amount paid will be refunded within 10 days.

6.7 In the event that the BUYER fails to fulfill its payment obligations in any way, the SELLER reserves the right to demand the unpaid product price through legal means.

ARTICLE 7 – RIGHT OF WITHDRAWAL

According to the provisions of the Regulation on Distance Contracts regulating the exceptions to the right of withdrawal; the consumer cannot exercise the right of withdrawal in contracts relating to the delivery of goods prepared according to the consumer's requests or explicitly tailored to their personal needs, or goods that are unsuitable for return due to their nature, are perishable, or may expire. Fresh flowers, arrangements, and wreaths fall within this scope and are therefore not subject to the right of withdrawal. However, your rights regarding incorrect, damaged, incomplete, or undelivered products are reserved (see the Return and Exchange conditions above).

ARTICLE 8 – COMPETENT COURT

Any complaints and objections arising from this agreement may be made to the Consumer Arbitration Board or the Consumer Court in the place of residence of the BUYER or SELLER, within the monetary limits determined annually by the Ministry of Trade.